Yellopost™ is committed to doing business with the highest ethical standards and appropriate
Yellopost’s Terms of Service (“Terms”) is incorporated herein. All defined terms in the Privacy
Policy shall have the same meaning as defined in the Terms. Yellopost™ adheres to the
following policies with regards to Your privacy.
1. "Non-Personal Information" is information that is in no way personally
identifiable and that is obtained automatically through Your simple use of the Site
with a web browser or the Service.
2. "Personally Identifiable Information" is non-public information that is personally
identifiable and obtained in connection with providing a product or service to you.
It may include information such as name and address.
When you enter the Site, We collect Non-Personal information such as your browser type
and IP address. Likewise, in order to offer you meaningful products and services and for
other reasons, We may collect personally information about you from the following
o Information you give us on applications or other forms on the Site and/or
o Information you send us via any medium, including, but not limited to email,
telephone, and social media interaction; or
o If you use a mobile device platform to access the Services or communicate with
Yellopost™, information transmitted from your mobile device; or
o Information purchased from third parties.
In order to become a User (as defined in the Terms), You must provide us the
following information to create an account: name, email address, mailing address,
phone number, credit card information, Your Twitter username and authorization
to access Your Twitter account.
Yellopost™ may request other information from you during or after the
registration process that Yellopost™ uses to provide better and more customized
services to users. You acknowledge that this information is personal to you, and
by creating an account on Yellopost™, you may allow others, including
Yellopost™, to identify you and to allow Yellopost™ to use your information in
accordance with the Terms.
1. Customer Service
We collect information when you interact with Yellopost’s customer service in
order to accurately categorize and respond to customer inquiries and investigate
breaches of Our terms.
2. Using Third Party Services and Visiting Third Party Sites
Information you provide to third-party sites/websites through the service are not
within the control of Yellopost™ and you provide such information at your own
risk. The terms and conditions of use and the privacy policies of those websites
that You provide information to through the Service will govern their use of such
information. Any information You share with a third-party site through the
Service will be collected by Yellopost™. Yellopost™ will use such information
The Site may send a "cookie" to Your computer. A cookie is a small piece of data
that is sent to Your browser from a web server and stored on Your computer's
hard drive. A cookie cannot read data off Your hard disk or read cookie files
created by other sites. Cookies do not damage Your system. Cookies allow us to
recognize You as a user when You return to the Yellopost™ website using the
site You have visited, so the next time You visit the site, those pages may be
readily accessible. We also may use this information to better personalize the
content that You see on the Site. Most browser software can be set to reject
Cookies. However, if You reject Our Cookies, certain functionality on the Site
may not work correctly or at all. We do not link Non-Personal Information from
Cookies to Your Personally Identifiable Information.
In the course of optimizing the Service to Our Users, We may allow authorized
third parties to place or recognize a unique cookie on Your browser. Any
information provided to third parties through cookies will not be personally
identifiable, but may provide general segment information for the enhancement of
Your user experience by providing more relevant advertising. Yellopost™ does
not store unencrypted personally identifiable information in the cookies.
will be stored in your browser and Yellopost™ will not collect any session data.
You can object to the collection and analysis of this anonymous data by emailing
Your request to opt out to firstname.lastname@example.org.
4. Web Beacons
Yellopost™ also may use web beacons, pixels, anonymous ad network tags, and
cookies to collect Non-Personal Information about Your use of the Site and the
websites of selected sponsors and advertisers, to collect anonymized, aggregated
auditing, research and reporting for advertisers, and to collect data related to Your
use of special promotions or newsletters. The information collected by Web
Beacons also allows us to statistically monitor how many people open Our emails
and for what purposes these actions are being taken. Our Web Beacons are not
used to track Your activity outside of the Site or the websites of Our sponsors. We
do not link Non-Personal Information from Web Beacons to Personally
Identifiable Information without Your permission. However, because Your web
browser requests advertisements and web beacons directly from ad network
servers, these networks can view, edit or set their own cookies, just as if You had
requested a web page from their site. If You are a non-registered Visitor to the
Site, the only information We collect will be Non-Personal Information through
5. Log files, IP Addresses and information about Your computer and mobile
Due to the communications standards on the internet, when You visit the Site We
automatically receive the URL of the site from which You came and the site to
which You are going when You leave Yellopost’s Site. Yellopost™ also receives
the internet protocol (“IP”) address of Your computer (or the proxy server You
use to access the World Wide Web), Your computer operating system and type of
web browser You are using, email patterns, Your mobile device (including Your
UDID) and mobile operating system (if You are accessing the Site using a mobile
device), as well as the name of Your ISP or Your mobile carrier. Yellopost™ may
also receive location data passed to it from third-party services or GPS-enabled
devices that You have enabled. Also, as described above in Section 2.D.
Yellopost™ receives information when You access third-party web pages through
the Service. The link between Your IP address and Your personally identifiable
information is not shared with third parties without Your permission, except as
described in Section 8. ("When We May Disclose Your Information"), below.
Currently, our systems do not recognize browser “do-not-track” requests. You may,
cookies, or using ‘private’ browsing modes).
email or instant messaging programs (i.e. AOL, Yahoo, etc.), as email and instant
messages are not recognized as secure communication forms. As such, We request that
You do not send any information, which You consider private, to us by email or instant
from Our Software to other websites (i.e. Twitter, Facebook, etc.), due to the public
nature of such postings.
Use of Personally Identifiable Information
Yellopost™ uses and/or intends to use Personal Information to:
o Operate and improve the Site;
o Provide Users with the Service and other products and services that a User may
request or that a User has expressed interest in;
o Facilitate subscription processing, reviews and analysis;
o Evaluate User interest and needs in order to improve the Service and make
available other offers, products or services;
o Evaluate the types of offers, products or services We make available to Users and
o Track use of the Services;
o Provide customer support;
o Communicate and provide additional information that may be of interest to Users
through email or other means, such as special offers, announcements, and
o Send You reminders, technical notices, updates, security alerts and support and
administrative messages, service bulletins, or marketing;
o Provide advertisements to You through email messages; and
o Manage Our everyday business needs such as Site administration, forum
management, fulfillment, analytics, fraud prevention, enforcement of Our
- Links/Postings to Other Sites
The Site and/or Software may contain links to other websites. Yellopost™ is not
responsible for the actions, practices, or content of such websites linked to or from the
Site and/or Software. You understand that such websites may have their own legal
documents to which You must agree to prior to using and that We have no control over
these legal documents. As always, You understand that it is Your responsibility to verify
Your legal use of a website as well as use of information from the website with the
corresponding website owner.
- Market Research
Yellopost™ may conduct online research surveys in order to gather feedback about the
Site and opinions on important issues, through email invitations. When participating in a
survey, We may ask You to submit Personally Identifiable Information. This Personally
Identifiable Information is used for research purposes, and is not used for sales
solicitations. Personally Identifiable Information collected through market research will
be used only by Yellopost™ and will not be given or sold to a third party without Your
- Use of Aggregate Data
Yellopost™ may combine Non-Personal Information You provide through the Site with
information from other users to create aggregate data that may be disclosed to third
parties. Aggregate information does not contain any information that could be used to
identify You and does not include Your personal contact information.
- When We May Disclose Your Information
Except as set forth below or as specifically agreed to by You, Yellopost™ will not
disclose any Personally Identifiable Information as gathered from You on the Site.
1. We may share Personally Identifiable information in limited fashion to Our
contractors and service providers that perform services on Our behalf, including,
but not limited to, operation of the Site technology, marketing services, and other
related services. Unless You have opted-out (see Section 8.D. below) of such
sharing, these contractors also may have access to Your email address to send
newsletters or special promotions to You on Our behalf or to send emails to You
for purposes such as conducting market research on Our behalf. Access to Your
Personally Identifiable Information by such contractors and service providers is
limited to the information reasonably necessary for the contractor to perform its
limited function for Yellopost™. We also contractually require that such
contractors and service providers: 1) protect the privacy of Your Personally
disclose Your Personally Identifiable Information for any purpose other than
providing us with products and services as required by law.
2. We may share Personally Identifiable information We collect, as permitted by
law, to companies such as credit reporting agencies, or servicing and processing
companies, or when required or advised to do so in response to a valid legal
requirement to release this information such as a state or federal law, regulation,
search warrant, subpoena, or court order; or (2) in special cases, such as in
response to a physical threat to You or others, to protect property, or defend or
assert legal rights, to defend ourselves in litigation. In the event that We are
legally compelled to disclose Your Personally Identifiable information to a third
party, We will attempt to notify You unless doing so would violate the law or
3. Finally, Yellopost™ may provide content and services to You through websites
other than Our own. Yellopost™ will not disclose Your Personally Identifiable
Information to these 3rd party websites without Your consent, but You should be
aware that any information You disclose on such sites is NOT subject to this
4. If You prefer that We do not share certain information with Our contractors and
service provider, as described above, You can direct us not to share that
information by contacting us (email@example.com). Please note that an opt-
out with respect to information sharing will not apply to information sharing
arrangements described Sections 8.A, B or C.
5. You may request that We provide You with a list of third-parties We have shared
Your personal data with by contacting us at firstname.lastname@example.org.
If Your access to the Service is terminated based upon Your request that We do not share
Your personal data with a third-party and that requests results in Your inability to use
some or all of the Service, Your resulting inability to use the Service shall not be a basis
for a refund or to avoid charges for the Service that You previously agreed to.
- Access, Correction and Deletion of Personally Identifiable Data
You may request access to a report of the Personally Identifiable Information we
maintain concerning Your use of the Service and you may request that the Personally
Identifiable Information that we have collected and maintain be corrected or deleted. In
order to make this request, please contact us at email@example.com. Please be aware
that if you request that we delete Your Personally Identifiable Information, You may no
longer have access to the Service. If Your access to the Service is terminated based upon
Your request that We delete Your Personally Identifiable Information, please be advised
that Your resulting inability to use the Service shall not be a basis for a refund or to avoid
charges for the Service that You previously agreed to.
- Security Policy & User ID/Password
Our site utilizes various information security measures such as internet firewalls, an
intrusion detection system, encrypted data transmission, and operating procedures to
protect Your personal data, accounts, passwords, etc. This information is kept completely
separate and confidential, unless You have given someone-else Your user ID and
password. As such, You should protect Your user ID and password and NOT share it
with anyone. If You believe Your user ID and password have been compromised and
You have trouble changing your user ID/password on the Site or within the application,
please contact Our technical support department (firstname.lastname@example.org).
- CAN-SPAM Compliance Notice
Yellopost™ and its affiliates fully comply with the federal CAN-SPAM Act. You can
always opt out of receipt of further email correspondence from us.
- Transfer of Ownership
If the entire or substantial ownership of the Site were to change, Your user information
may be transferred to the new owner so the service can continue operations. In any such
transfer of information, Your user information would remain subject to the promises of
- Notice to Residents of Countries outside of the United States of America
Yellopost™ is headquartered in the United States of America. Personal Information may
be accessed by us or transferred to us in the United States or to Our affiliates, business
partners, merchants, or service providers elsewhere in the world. By providing us with
Personally Identifiable Information, You consent to this transfer in compliance with
applicable law (in the case of data transfers from the EEA or Switzerland, these data
transfers are covered under the EU Safe Harbor Framework). We will protect the privacy
regardless of where it is processed or stored.
- California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California can
obtain certain information about the types of Personally Identifiable Information that
companies with whom they have an established business relationship have shared with
third parties for direct marketing purposes during the preceding calendar year. In
particular, the law provides that companies must inform consumers about the categories
of Personally Identifiable Information that have been shared with third parties, the names
and addresses of those third parties, and examples of the types of services or products
marketed by those third parties. To request a copy of the information disclosure provided
by Yellopost™ pursuant to Section 1798.83 of the California Civil Code, please contact
us via email to email@example.com.
- EU Safe Harbor & Switzerland Safe Harbor
To the extent required by applicable statute related to your use of the Site and/or the
Services, We comply with the US-EU Safe Harbor Framework and US-Swiss Safe
Harbor Framework as set forth by the US Department of Commerce regarding the
collection, use, and retention of personal information from European Union member
countries and Switzerland. We have certified that we adhere to the Safe Harbor Privacy
Principles of notice, choice, onward transfer, security, data integrity, access, and
enforcement. To learn more about the Safe Harbor program, and to view Our certification
page, please visit www.export.gov/safeharbor.
On October 6, 2015, the European Court of Justice issued a judgment declaring as
“invalid” the European Commission’s Decision 2000/520/EC of 26 July 2000 “on the
adequacy of the protection provided by the safe harbour privacy principles and
related frequently asked questions issued by the US Department of Commerce.”
Yellopost will continue to abide by the Safe Harbor principles. In light of the ECJ’s
decision, however, please be advised that transferring data to the United States under
Safe Harbor is no longer adequate. If you relied on our Safe Harbor certification to send
data from Europe to us, please contact us to discuss an alternative data transfer
- BBB EU Safe Harbor Program: Privacy Complaints by EU & Swiss
To the extent required by applicable statute related to your use of the Site and/or the
Services, in compliance with the US-EU and US-Swiss Safe Harbor Principles,
Yellopost™, Inc. commits to resolve complaints about Your privacy and Our collection
or use of Your personal information. European Union or Swiss citizens with inquiries or
To the extent required by applicable statute related to your use of the Site and/or the
Services, We have further committed to refer unresolved privacy complaints under the
US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution
mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business
Bureaus. If you do not receive timely acknowledgment of your complaint, or if your
complaint is not satisfactorily addressed by Sprout Social, Inc., please visit the BBB EU
SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more
information and to file a complaint.
10. Information and Other Rights, Contact
Upon written request, We would be happy to provide You with information as to whether
– and if so, which – personal data We store in relation to You. Should Your personal data
be incorrect, You may have this rectified immediately. Any such information or
modification is free of charge.
Moreover, You are entitled to revoke Your consent to use of data in the future, in whole
or in part. Should You desire this, We will delete or block your relevant data; however,
doing so may result in Your inability to use the Service in whole or in part.
In order to assert such rights, please contact Yellopost at firstname.lastname@example.org.
- Yellopost's Access to Your Account
You agree that Yellopost™ can access Your account information in order to respond to
Your service requests and/or as necessary, in Our sole discretion, to provide You with the
every time You use the Site and/or Software.
by posting a prominent notice on the Site prior to the change becoming effective. We
encourage You to periodically review this page for the latest information on Our privacy
practices. Your continued use of the Site or Service constitutes Your agreement to be
bound by such changes to this Policy. Your only remedy, if You do not accept the terms
of this Policy, is to discontinue use of the Site and Service.
Should You have a privacy question about the Site and/or Software, please email Our
customer service department (email@example.com).
Yellopost utilizes both cloud and physical servers in our infrastructure. Our cloud is provisioned
by a well-known top tier provider. Our physical servers are located in Tier-4 datacenters with full
power, cooling, and network redundancy.
We value your data, and we work hard to protect it. We store it on multiple hosts in multiple
locations and back it up regularly, as often as four times per day per datastore. Data stored on our
physical servers is protected by biometric locks, multiple layers of access security, and 24x7
interior and exterior surveillance.
Only our Engineering team has access to our production environment. SSH keys or Kerberos
tokens are required for console access to servers in all of our environments. We have automated
processes in place that monitor each host for unauthorized login attempts, and offending IP
addresses are automatically blacklisted and alerted.
Yellopost uses third party vendors and hosting partners to provide the necessary hardware,
software, networking, storage, and related technology required to run Yellopost. Although
Yellopost owns the code, databases, and all rights to the Yellopost application, you retain all
rights to your data.
How to Contact Yellopost about Security Questions
How to Report a Security Incident
To report an incident of suspected abuse, misuse, or a security issue you have discovered please
contact us at firstname.lastname@example.org
Effective: April 25, 2016