Thousands of small business owners have shared their Birdeye experiences online. Here are the most common complaints — and what businesses are doing instead.
The most common Birdeye complaint is pricing. At $350+/mo, many small business owners feel they are not getting value proportional to cost — especially compared to alternatives that start at $39/month.
Birdeye requires annual contracts with significant cancellation penalties. Many business owners report feeling trapped and unable to leave even when results are disappointing.
A significant number of Birdeye reviews mention that promised results — more leads, better Google rankings, more phone calls — did not materialize despite months of service.
Rotating account managers and slow response times are frequently cited. Many clients report their account manager changed multiple times with no continuity in their marketing strategy.
YelloPost has become a popular alternative for businesses leaving Birdeye. No contracts, starting at $39/month, with direct access to a dedicated team that actually knows your business.
YelloPost starts at $39/month. No contracts. Real results for your small business.